Integrated Architectures personnel are multidisciplinary, possessing in-depth technical background coupled with broad business knowledge. We have extensive experience in all phases of operations support systems (OSS) integration, development, and implementation.

Technical Expertise

We have worked with many of the leading vendors that supply our targeted industries with software elements for the following functions:

Expertise
  • Embedded system management
  • Security management
  • Configuration management
  • Service and network management
  • Situational awareness
  • Usage data collection and mediation
  • Billing and transactional charging systems
  • Customer care/call center
  • Products and services creation
  • Order entry and management
  • Service provisioning and activation
  • Policy management
  • Personalization
  • Fraud management
  • Audits and controls

Applied Expertise

We have applied these talents on a variety of high visibility projects for our clients. Some highlights include:

  • Providing enterprise architecture and integration planning for several large telecommunication carriers including regional Bell operating companies, long distance carriers, broadband companies, competitive local exchange carriers, and emerging multimedia carriers
  • Design consulting for wireless service delivery at the campus, community, and statewide level
  • Design consulting for the open services model of a fiber to the premises delivery network
  • Development of the delivery system for a global IP clearinghouse
  • Development of the control support systems for a large electric utility entering into the broadband business
  • Development of sophisticated, large-scale data warehouse extract, transform, and load for service level management reporting
  • Development of business processes, system processes, and workflow sequences for all stages of order management and provisioning for several carriers