Expertise
Integrated Architectures personnel are multidisciplinary, possessing in-depth technical expertise coupled with broad business knowledge. We have extensive experience in all phases of operations support systems (OSS) integration, development, and implementation.
OSS Expertise
Integrated Architectures personnel are multidisciplinary, possessing in-depth technical expertise coupled with broad business knowledge. We have worked with most of the leading vendors that supply the telecommunication industry with software packages for the following functions:
- Products and services introduction
- Usage data collection and mediation
- Billing
- Customer care/call center
- Order entry and management
- Order fulfillment
- Service provisioning and activation
- Policy Management
- Service and content delivery
- Intelligent appliances
- Feedback and campaign management
- Personalization
- Service management
- Network management
- Problem management
- Fraud management
- Audits and controls
Technical Expertise
Our personnel have in-depth knowledge of the telecommunication industry, along with a high level of experience in systems development and large-scale systems integration. We have technical expertise in the following areas:
- Distributed client/server systems
- Web-based and J2EE systems
- Graphical user interface development
- C++ and Java development
- XML compliant interfaces
- Rules-based programming
- Requirements analysis, management, and validation
- Object-oriented and relational database implementation
- Ultra-high performance transaction and event processing
- Fault tolerant communications implementation
- Network management customization and extension
- Higher order testing for function, performance, stress, capacity, and usability
Applied Expertise
We have applied these talents on a variety of high visibility projects for telecommunications industry clients. Some highlights include:
- Design consulting for wireless service delivery at the campus, community, and statewide level
- Design consulting for the open services model of a fiber to the premises delivery network
- Creation of a multimedia portal for a consortium of over 150 universities in the western hemisphere
- Development of the delivery system for a global IP clearinghouse
- Development of the control support systems for a large electric utility entering into the broadband business
- Design of the systems management and settlement system for munincipal wireless systems using church properties throughout North and South America
- Development of the OSS design for the first state-wide wireless network in the United States
- High level design for wired and wireless broadband services in a large biotech research park
- Providing enterprise architecture and integration planning for several large telecommunication carriers including regional Bell operating companies, long distance carriers, broadband companies, competitive local exchange carriers, and emerging multimedia carriers
- Launching all phases of a facilities-based competitive local exchange carrier operation
- Providing executive leadership for a convergent billing project for a large interexchange carrier
- Providing hub-based OSS integration for both large and small carriers
- Developing sophisticated, large-scale data warehouse extract, transform, and load for service level management reporting
- Developing business processes, system processes, and workflow sequences for all stages of order management and provisioning for several carriers
- Expanding Internet service provider (ISP) services to network service provider (NSP) services
- Planning multi-datacenter application placement for efficiency and high availability
